From Chat - May 31 kpb76: I am experiencing problems with my Frontier phone service. Is there an outage? Anyone else in the area having issues? cindylu: @kpb76 - I have Frontier for phone and internet...I live down gate 4 and no problems. Chele: @kpb76 - Yes. We have Frontier for phone (two land lines), but not Internet. Service has been out or intermittent since at least Tuesday. (Will put your question and this response in a thread.) Further... I went looking for an old thread and found one from 2004-2016, which is probably relevant. Starting a new thread since that one cannot be updated, but here it is: http://www.shannondale.org/community/index.php?threads/32617/#post-337160 I was glad to find that, because although I had a vague recollection of our 2016 land-line problems, I'd forgotten that they were essentially the same as now, chiefly the no-dial-tone or buzz-instead-of-dial-tone and incoming-calls-ring-only-once, and that the probable reason for them turned out to be... a lot of rain! Other things remain the same, as well, like calling on May 30 and being given a "we'll send a tech" date of June 8, and also being told that a remote test from customer service shows "no problem on the line."