Computer Virus!

[bmusser]

My home computer says it has a virus on it and is acting extremely slow. It keeps asking me to purchase some Microsoft Spam Killer...Contasomething. I can't use my computer at all. Can someone PLEASE help me???!!!

[grafxgirl]

Last time that happened to our PC I ended up completely clearing off the hard drive and rebuilding it. It was the only thing that fixed our problem.

[bmusser]

You don't think purchasing the Contra thing would clean it up?

[Tony]

If you can't use the computer, you can't install software anyway, so purchasing whatever it is won't help.

Now, if you're exaggerating, there are things you can try. First we'd have to know lots of specifics starting with what Operating System and age and what virus and anti-malware apps do you already have installed and are they up to date?

[Alina]

I think if you go to the McAfee website they will do a free scan for you. We had a similar virus back in CO and were able to get rid of it w/ McAfee. We've used it ever since!

[bmusser]

"Now, if you're exaggerating, there are things you can try. First we'd have to know lots of specifics starting with what Operating System and age and what virus and anti-malware apps do you already have installed and are they up to date?"


I can use it, but it's soooo slow and this little (big) balloon about the virus pops up 3 seconds after you close it. I can't see the bottom right side of the screen. It seems to automatically download ContraVirus everytime I restart the compuer because I uninstall it everytime hoping that it'll fix the problem. Of course it doesn't. It's extremely frustrating. I have to wait until I get to work to use the computer.

I am mostly computer dumb and am not really sure where to start.

[Tony]

Actually, Contravirus isn't a virus, it's a rogue ANTI virus program!

Removal instructions here:
http://www.wiki-security.com/wiki/Parasite/ContraVirus

If you'd rather not do it yourself, PM me and we can schedule something.

[bmusser]

Thanks Tony, I'll try it myself and if I need help I'll let you know. Thanks again!

[Tony]

And Alina's idea is a good one too when you manage to get rid of this one. There are many free online virus scanners (http://www.google.com/search?q=free+online+virus+scan) and it can't hurt to try one (or two) if you've been compromised.